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MOHAMAD ALMOUSA

Medical tourism from the inside

Dental clinic and medical tourism marketing in Turkey.

I have worked with dental clinics in marketing, business development and operations, from the inside, where decisions are made. This page shows how a clinic or a medical tourism company brings in patients from abroad, and follows them from the first message to aftercare.

Who this page is for

A dental clinic or a medical tourism company? Each has its own problem.

Pick the one closest to your business. If yours sits between the two, we work it out together in the consultation.

  1. 01

    Dental clinics

    They receive patients from abroad directly.

    The problem

    Your patients search for “dental implants in Turkey”, then message you. The clinic handles them itself, so the team is split between treating, replying and following up, and the patient gets lost in between.

    What I offer

    A CRM that follows up on the patient by itself, content and photography from inside your clinic, and a three-language website whose requests land in the same system.

    Related servicesAI solutionsSocial-media managementContentWebsites

  2. 02

    Medical tourism companies

    They coordinate between the patient and the clinic.

    The problem

    The company coordinates between patients and clinics, messages pass back and forth between the two, and the patient gets lost between them.

    What I offer

    One path for the patient from the ad to the follow-up, automated replies to messages, and a marketing plan that sets which country to start from and through which channel.

    Related servicesMarketing plans & strategyAI solutionsMAHAM productsSocial-media managementWebsites

For clinics and medical tourism companies in Turkey

Full support for your clinic or company in Turkey, from set-up to sales.

With consultants who have more than 15 years in this field, we work with you on four things together:

  • 01Setting up the company in TurkeyWe set up your medical tourism company in Turkey from the start, and complete what a clinic lacks to receive patients from abroad.
  • 02Government support in Turkey (Teşvik)We help you, guide you and take over your government support file in Turkey (Teşvik) until you obtain it, and we build your marketing plan to fit the support's conditions.
  • 03Influencer marketingWe choose the influencers closest to your patients in their own countries, run the campaigns, and know who came from each one.
  • 04Management, the sales team and the systemsWe build the management, a complete sales team, and the systems that hold the patient from the first message to the follow-up.

The government support item (Teşvik) is for clinics and companies in Turkey only.

The external intermediary

Partners in your patients' countries who bring the patient to you.

Not every patient reaches the clinic directly. Some come through someone they trust in their own country. That someone is a partner you can build a steady working relationship with.

Who they are

  • Travel agenciesAgencies in the patient's country that bring patients and arrange their trip.
  • CompaniesCompanies in the same markets your patients come from.
  • ClinicsClinics in the patients' countries, in the same markets.

What I offer you

  1. 01How to reach themWe work out with you which countries your patients come from, who works there, and how to make the first contact.
  2. 02How to build the relationshipA clear B2B relationship: what each side brings, how the patient arrives, and who follows them up.
  3. 03How to work with themA steady way of working with each partner: who replies, how every patient they send is recorded, and how the relationship stays alive.

The journey

The patient's journey: from the first ad to aftercare

Eight stations. At each one the patient can be lost, and I build what keeps them there.

  1. Sees

    01The ad

    What they see before they know you

    ContentSocial-media management

  2. 02The message

    The first reply is the first impression

    AI solutions

  3. 03The consultation

    They understand their plan and ask

    AI solutionsMAHAM products

  4. 04The booking

    The date and the trip

    AI solutions

  5. 05The arrival

    Who meets them

    Consulting & training

  6. 06The treatment

    At the clinic

  7. 07The follow-up

    After they are back home

    AI solutionsMAHAM products

  8. Returns

    08Review and return

    They say what they think, then return or recommend you

    Content

Work

Work from the sector

BM Turkiye

BM Turkiye

I worked on its website, its systems and its content.

  • The website
  • The systems
  • The content
A place for another work from the sector

Why me

Why me?

  • I have worked with dental clinics on the business side, not only on the advertising side.
  • I build a system that follows the patient from the first message to aftercare, not a campaign that ends and is forgotten.
  • I work in Arabic, English and Turkish, from Istanbul.
  • I shoot, design and build the systems myself, so the meaning is not lost between three parties.

Questions

Questions from clinic and company owners

How do I market a dental clinic to international patients?

We start from the countries your patients come from, the language they speak and what they search for. Then we build what brings them to you: content and photography from inside your clinic, social media accounts run on a schedule, a three-language website, and a marketing plan that sets which country to start from and through which channel. Every message that arrives enters a system that follows it up to the appointment and after the treatment. A medical tourism company works the same way, with one path that links the patient to the clinic. And I do not promise a number of patients: we measure what happens at each station and fix where the patient gets lost.

What is Teşvik, and can my clinic or company apply?

Teşvik is government support that Turkey gives to sectors including medical tourism, and it is for clinics and companies working in Turkey only. Its conditions differ from case to case, so we study yours first. We help you, guide you and take over your government support file in Turkey (Teşvik) until you obtain it, and we build your marketing plan to fit the support's conditions. We do not name a rate or an amount before we have studied your clinic or company.

How do clinics work with medical tourism facilitators in patients' countries?

This is what we call the external intermediary: travel agencies that bring patients, and companies and clinics in the same markets your patients come from. I help you with three things: how to reach them, how to build a clear B2B relationship with them, and how to work with them day to day. So every patient who comes through them is recorded and followed up like any other patient.

Do you help start a medical tourism company in Turkey?

Yes. With consultants who have more than 15 years in this field, we set up the medical tourism company in Turkey from the start, and build with it the management, the sales team and the systems that hold the patient from the first message to the follow-up. If your clinic already exists, we complete what it lacks to receive patients from abroad.

How does influencer marketing work in medical tourism?

We choose the influencers closest to your patients in their own countries, not only the ones with the most followers. Then we run the campaigns with them and know who came from each one. On that basis we decide what to continue and what to stop.

Do you have a CRM for dental clinics?

Yes, from MAHAM. MAHAM CRM keeps the patient's whole journey in one record, from the first message to the follow-up. For dental clinics in particular there is MAHAM for dental clinics, with Denta Studio. And MAHAM Social puts the messages and posts of the clinic's social media accounts in one place. Each tool has its own page on MAHAM's website (maham.team).

How long does it take, and what does it cost?

It depends on what we build and where you start from. After the consultation you receive a written offer with the steps, how long each one takes and what it costs; I do not put prices on the page. And the work does not stop at delivery: we keep following up, measuring and improving afterwards.

Which languages do you work in?

Arabic, English and Turkish. The website, the content and the automated replies work in all three, each language in its proper direction. And I work with you in any of them.

How do we work together?

We start with a consultation to understand your clinic or company. Then you receive a written offer. Then we build what is needed: the system, the content, the website and the plan. After delivery we keep following up and overseeing: we measure what happens at each station of the patient's journey and fix where the patient gets lost.

Is the first consultation free?

Yes: twenty minutes for clinic and company owners, in Arabic, Turkish or English. We go through your business and see together whether I am the right person. You can book it at the end of this page.

Twenty minutes for your clinic or company.

A free consultation: we go through your business, see where patients slip away, and agree on the first step. In Arabic, Turkish or English.