Services & work05Social-media management
Accounts that post steadily and answer every message: social media management
Social media management for companies, clinics and individuals: a posting plan, filming and design, a reply to every comment and message, and an in-house team we hire, train and hand a ready way of working.
Also includesMarketing plans & strategyContentWebsitesPhotographyIdentity & branding
Why I do it
I founded an agency for content production, photography and social-media management, and I learned that an account run day by day ends, while one run as a system stays.
I run it for companies and for individuals: content creators and business owners who want a presence that looks like them, not an account that looks like everyone's.
What you get
What you get
- A message and a positioning that every post on the account carries
- A planned publishing calendar, scheduled ahead
- Photography, design and writing for every post
- One visual identity across all the accounts
- An in-house team we hire and train, if you want one
- Follow-up that ties the account to clients, not to likes
Your in-house team
We hire your photographer and content team, train them, and hand them a ready way of working.
Your accounts don't need an agency forever. We build you an in-house team that knows your work from the inside and works with a clear method from its first day.
The way of working we hand over
- Clear daily tasks for each person
- A posting calendar for the month
- Approval before publishing: who reviews, who signs off
- Publishing and scheduling from MAHAM Social
Hire with you
We write the role, look for the photographer and the content creator, and interview them with you.
Train them
To film at your place, write in your business's voice and publish in its identity.
Hand them the method
A ready, clear way of working that runs from MAHAM Social.
Follow them
We review their work regularly, until the team runs on its own.
How we work
How we work, and why we don't stop at delivery.
Define
the message and the audience
Plan
the calendar and the templates
Produce
photography, design and writing
Publish & reply
on time, and to every message
We follow up and overseeOngoing
We measure regularly what brings clients, review the calendar and the templates, and oversee your in-house team.
Then the loop starts again: what we measure becomes the next step.
Two parts of this service
Photography
A real photo of your place says what a stock photo cannot.
I started behind the camera: production, then creative direction. I saw that a real photo of the place builds a trust that stock photos do not.
So I photograph the people, the place and the product as they are, for the website, the accounts and the ads.
- A shoot at your place
- Photos of the place, the team and the product
- Short clips for the accounts and the ads
- Files ready for every size
Two parts of this service
Identity & branding
An identity is a decision before it is a logo: who you are, for whom, and why they choose you.
I build brands from the inside: I co-founded a textile brand in Istanbul, founded GLOST LAB with a strict black-and-white identity, then MAMOGY.
I learned that a good product is not enough if people do not know why to choose it. So I start with the positioning, and the look comes to say it.
- A written positioning: who you are for, and how you differ
- The logo and its system, in its sizes and uses
- Colour and type, and the rules for using them
- The applications: accounts, print and the website
- A brand guide your team works with after me
Models and stories
What it looks like in different sectors.
Illustrative models from different sectors, with no names and no numbers.
Model 01A clinic
- 1
- The situationAn account that posts at random, with no real photo of the place.
- 2
- What we didWe planned a calendar, photographed the team and the place, and ran the account.
- 3
- What changedThe account looks like the real place.
Model 02A content creator
- 1
- The situationAn identity that is not steady across the accounts.
- 2
- What we didWe designed one visual identity and post templates.
- 3
- What changedAny post is recognised as theirs.
Questions
Questions about Social-media management
What does social media management include?
The message and the audience, the posting calendar, filming, design and writing, replies to comments and messages, and measuring what brings clients. You can take all of it, or we build your in-house team to do it.
How often should I post?
As often as your team can keep up every week at the same quality. Steadiness matters more than volume, and we set the number with you in the calendar.
Who replies to comments and DMs?
We agree on it at the start: our team, or your in-house team once it is trained. Either way every message reaches MAHAM Social, so none is left without a reply.
Do you film content at our clinic or office?
Yes, at your place and with the consent of whoever appears. We agree in writing on what is not filmed before the day of the shoot.
Do you hire and train an in-house team for the company?
Yes. We choose the photographer and the content team with you, train them, and hand them a way of working: daily tasks, a calendar, approval before publishing, and publishing from MAHAM Social.
What is MAHAM Social?
A separate app from MAHAM for running social-media accounts: posts and messages in one place, with its own account and data.
Do I see the posts before they are published?
We agree on that at the start: your review before publishing, or an authority that lets us publish directly.
How do I know social media brings clients?
We count the messages and bookings that came from each account and post, not the likes alone, and read them with you at every review.
What does it cost?
We don't put a price on the page, because the price follows the problem and the size of the work. A written offer reaches you after your request, and the first consultation is free.
Is the first consultation free?
Yes: twenty minutes for companies and business owners, in Arabic, Turkish or English. We read your work together and see whether I am the right person.
Accounts that work every day, and a team that knows what to do.
In twenty free minutes we read your accounts and decide together: we run them, or we build your in-house team.